Front Office Executive
Record guest details for registration
Follow check-in procedure and allot room
Attend to guest queries
Perform cashiering activities.
Develop a customer-centric service orientation.
Acquire a standard of etiquette and hospitable conduct.
Learn gender and age sensitive service practices.
Communicating effectively with customer and colleagues, and learn communicative English.
Maintaining health, hygiene and safety at the workplace.
Multi-cuisine Cook
Customizing food items as per consumer’s requirements.
Cook variety of vegetarian and non- vegetarian North Indian, South Indian,Chinese food items.
Cook vegetables by boiling; frying; grilling; microwaving.
Do the basic preparatory work like washing, peeling, chopping, cutting of vegetables, grinding spices etc.
Be adept at arranging and managing food resources in the kitchen.
Develop the ability to work in typically hot and messy environment.
Develop a customer-centric service orientation.
Acquire a standard of etiquette and hospitable conduct.
Learn gender and age sensitive service practices.
Communicating effectively with customer and colleagues, and learn communicative English.
Maintaining health, hygiene and safety at the workplace.
F & B Service Associate
Plan for serving food and beverages.
Greet customers, take order and serve.
Apply relevant Customer service skills.
Exhibit Proper etiquette and conduct.
Deal with customer payment and resolve customer service issues.
Plan for serving food and beverages.
Follow Health, hygiene and safety practices in the industry.
Greet customer, take orders and serve.
Clean tables and counters.
Deal with customer payment.
Resolve customer service issues.
Develop a customer-centric service orientation.
Acquire a standard of etiquette and hospitable conduct.
Learn gender and age sensitive service practices.
Communicating effectively with customer and colleagues, and learn communicative English.
Housekeeping Executive
Performing housekeeping activities in the assigned area
Knowledge of appropriate equipment and materials and consumables used in housekeeping
Knowledge of standard procedure for cleaning various types of surfaces
How to make the bed with the right linen and bed coverings
Collecting and disposing the waste material as per standards
Acquire a standard of etiquette and hospitable conduct;
How to communicate with colleagues
Learn gender and age sensitive service practices .
How to greet the customers and engage them and communicative English
Maintaining health, hygiene and safety at workplace.